Efficient check-in, upgraded room, great view, convenient location, close to restaurants and metro, good English-speaking staff.

N/A

the hotel was in town

the cost of the hotel , the health club was shut . my debit card was cloned and used .food not that good and very dear .

Booked a superior king and got upgraded to a deluxe king for same price (585 Y a night ) so obviously I was very happy. Efficient check in, good english by most staff. It is conveniently located close to many restaurants, in front of beautiful lake, close to metro station.

In the morning, cleaning lady barged into my room after ringing and knocking, even though I had put the DO NOT DISTURB sign on and I yelled wait! from the room-- I was coming out of shower, so it was slightly embarrassing.

The view and cleanliness of the rooms were impressive. the location was central and close to restaurants and shopping. the staff were friendly and accommodating.

The breakfast buffet was not up to par with other hotels in the area. the pool was small and overcrowded.

The view from our room was fantastic, overlooking a beautiful lake. The hotel is conveniently located near many restaurants and a Metro station. Staff provided helpful advice for local sightseeing.

No major issues to report.

This hotel is fantastic! the location is unbeatable - we were able to easily get to the local sights, Hankow railway station, and the Metro thanks to the helpful staff. We had a lovely view of the beautiful lake and enjoyed walking around it. the room and bathroom were spacious and clean, and the breakfast buffet had plenty of choices. We were impressed with the complimentary toiletries and bottled water, and the WiFi signal was strong in our room.

There was some cigarette smoke in the common areas.

The luxurious amenities at this hotel were impressive, with exclusive room advantages such as a stunning view and quality toiletries. the indoor swimming pool was clean and well, maintained, and the bar/lounge area had a pleasant atmosphere , perfect for relaxing after a long day. In, room breakfast was prompt and delicious, and staff provided courteous and efficient service.

Although the majority of my experience was positive, the only minor issue was that the WiFi was slow and difficult to connect to at times.

The Christmas decorations were beautiful and added a festive touch to the hotel. The buffet breakfast had a good variety of options and the coffee was strong and hot. The hotel was located within walking distance to several shops and restaurants.

The room was not very clean, with dust and cobwebs in the corners. The bathroom had a bit of a musty smell and the towels were thin and scratchy.